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Social Media Account Management Tool

Social Media Management Tools to Power Your Communication

Social Media has changed the way brands and consumers communicate. Semanticum’s Social Media Management platform can help you

and your teams effectively manage your social media to ensure smarter and faster communication.

A Better Way to Manage Your Social Messages

A UNIFIED SOCIAL INBOX

Easily engage with your audience across multiple networks with all your messages in one place.

TAG & ORGANIZE MESSAGES

Organize and track messages with custom tags.

ASSIGN & MANAGE TASKS

Turn any message into a task that can be routed to the appropriate teammate or department.

NEVER DUPLICATE EFFORTS

Hide completed messages from the inbox and prevent your team from replying to the same message twice.
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Schedule & Publish Posts

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AUTOMATED SCHEDULING

Simplify the way you publish – schedule your posts for automated future delivery.

COLLABORATE ON YOUR CONTENT

With visibility across the team, easily review posts, make edits or add content when needed.

CUSTOM USER ROLES

Assign user-based permissions to review, approve and publish posts.

ACCESS ACROSS DEVICES

Schedule and publish your posts on the go. Publishing tools are available for mobile devices.

Uncover Social Media Management Insight

ANALYZE & MEASURE PERFORMANCE

Understand individual and team performance with metrics including task completion ratio, response time and more.

AUTOMATIC REPORTING

Automatically generate performance reports and share valuable insights with clients, colleagues and management.

CREATE CUSTOM REPORTS

Use our Reporting tool to create custom reports based on the metrics that matter to your business including custom SLA Reports.

MORE ON REPORTING
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All the Tools You Need to Power Your Communication

Track social activity across multiple networks and profiles and bring all messages into a single stream.

MORE ON MONITORING

Measure the impact of your campaigns and track insights like trends, engagement and key influencers.

MORE ON ANALYTICS

Seamlessly integrate with your customer care solution and route messages to your support teams.

MORE ON CUSTOMER CARE

See It In Action

See how Semanticum Social Media Management Can
Help Your Brand or Agency.

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