Centralize all your social media data in one tool and gain actionable insights into your customers, campaigns and industry.Make sense of your
data to improve your marketing and sales strategies and drive smarter business decisions.
We automatically analyze and assign sentiment to conversations so you can easily see what’s driving negativity and positivity.
Filter results by gender, age, location for a multi-dimensional view of your audience
Identify the source of negative conversations so you can prevent or control the damage
Track sentiment over time to monitor brand health and protect brand reputation
Discover Trending Topics
Get a real-time view of industry chatter, consumer opinion, market preferences and events to help you guide your marketing and sales
Understand which topics are being talked about the most
See correlation between keywords
Find related topics to see what else your audience is talking about
Get real-time alerts to sudden changes in conversation volumes or brand sentiment
Find high-profile individuals around social media and the web who are talking about your brand, competitors or industry.
Easily find important people with built-in influencer scores based on their reacht
Filter and sort your influencers by topic, influence, channel type and more
Automatically identify potential new influencers as they emerge
Perform Competitive Analysis
Benchmark your performance against competitors. Identify your competitor’s strengths and weaknesses by comparing share of voice, sentiment, location of mentions, and the most influential users talking about each brand.
Sentiment per Topic
Share of Voice
Track and Measure Campaign Performance
Track and measure the effectiveness and impact of your campaigns and identify the key people associated with the campaign.
Measure the reach of your campaigns across all major social networks, blogs, forums, news sites and more.
Filter and sort results by location, sentiment, and gender
Track campaigns in real-time and make on-the-fly adjustments to optimize your results
Share Insights with Social Media Reporting
Automatically generate reports and share social intelligence with clients, colleagues and management.
Create custom reports and analyze the metrics that make sense to your business.
See how the people talking about your brand breakdown by age, gender, interests, location, sentiment and more. Integrate these insights into your CRM to develop products, services and marketing campaigns targeted at your audience.
Optimize Your Campaigns
Know what works by filtering and sorting campaign results by gender, sentiment, conversation volume. You can also track campaign results in real-time and make on the fly adjustments.
Study the Competition
Get detailed insights into your competition. Identify best practices and learn from their successes (or failures) to improve your marketing strategy and target new customers.
SEE IT IN ACTION
Make Smarter, Faster and More Informed Decisions with