Social Media has changed the way brands and consumers communicate. Semanticum’s Social Media Management
platform can help you and your teams effectively manage your social media to ensure smarter and faster communication.
Easily engage with your audience across multiple networks with all your messages in one place.
Tag & Organize Messages
Organize and track messages with custom tags.
Assign & Manage Tasks
Turn any message into a task that can be routed to the appropriate teammate or department.
Never Duplicate Efforts
Hide completed messages from the inbox and prevent your team from replying to the same message twice.
Schedule & Publish Posts
Simplify the way you publish – schedule your posts for automated future delivery.
Collaborate On Your Content
With visibility across the team, easily review posts, make edits or add content when needed.
Custom User Roles
Assign user-based permissions to review, approve and publish posts.
Access Across Devıces
Analyze & Measure Performance
Understand individual and team performance with metrics including task completion ratio, response time and more.
Automatically generate performance reports and share valuable insights with clients, colleagues and management.
Create Custom Reports
Use our Reporting tool to create custom reports based on the metrics that matter to your business including custom SLA Reports.
All the Tools You Need to Power Your Communication
Track social activity across multiple networks and profiles and bring all messages into a single stream.
Measure the impact of your campaigns and track insights like trends, engagement and key influencers.
Seamlessly integrate with your customer care solution and route messages to your support teams